Get Well Natural, LLC
Get Well Natural takes the protection of our customers' privacy very seriously. That is why we handle all personal information, such as your name, address, phone number or email address ("Personal Information") with the utmost privacy as if it was our own. Any and all information collected on this site will be kept strictly confidential. We never sell, rent, trade, or swap your personal information, including email addresses, with any company or individual for any reason except as required by law.
This Privacy Statement describes the Personal Information we gather about you, how we use it, the protective safeguards we have in place, and how you can control how we use it. By using our web site and our company, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
We use the information you provide us the following purposes only:
- To process your order(s), return(s), exchange(s) or to fulfill your request about information about our products.
- To reply to your questions via email or phone.
- To provide you with our catalogs or our newsletter via email or mail.
- To handle your entry into any contest or sweepstakes or respond to one of our surveys.
- To incorporate your feedback and suggestions into improvements to our web site.
Get Well Natural strives to take reasonable and appropriate steps to protect the Personal Information of our customers from unauthorized access or disclosure. We maintain administrative, physical and technical safeguards to protect against unauthorized admission, use, modification and disclosure of Personal Information in our custody and control.
Registration is an optional service provided by our Sites. You do not have to register to browse our web site, but you do have to register to purchase products on our web site. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.
Access to your Personal Information
You may request access to the Personal Information that we have in our system. If you are a registered user with our web site, you can access your account information at any time by clicking on the "My Account" link at the top of any page on our web site.
If you create an account on our web site, you will be asked to choose a password for your account, in which case your online account information shall be protected by your password. We strongly recommend that you do not disclose your password to anyone. Get Well Natural will never ask you for your password in any unsolicited phone or email communications so please do not respond to these if you receive them.
With respect to general online transactions and credit card security, you can take the steps below to increase the security of your credit card information:
- Limit your online shopping to internet merchants, such as Get Well Natural that offer a website equipped with SSL (Secure Sockets Layer) encryption technology.
- Use a browser, such as Firefox or Internet Explorer, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock picture, when you are on a site that uses SSL.
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy. We cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.
Secure Shopping at Get Well Natural
When you place a purchase using a credit or debit card, we will collect your credit information and keep a history of your purchases.
We use this information to process your orders and to better assist you in the future when you visit or call us or when you return previously purchased merchandise and request a refund or exchange. When you place an order on our web site, all of your order information, including your credit card number, phone number and delivery address is transmitted through the internet using an industry standard SSL (Secure Sockets Layer) encryption technology and protected by a firewall on our servers. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server.
If your web browser cannot support this level of security, you will not be able to order products through our web site. The most recent versions of Firefox, Opera, Safari and Microsoft Internet Explorer can support a secure connection with our web site. Industry standard SSL technology is designed to prevent someone other than operators of our web site from capturing and viewing your Personal Information.
Phone Calls to our Customer Service Representatives
When you call our company regarding a product, delivery, billing question or for general customer service, you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name, phone number and address. We may retain this information to assist you in the future.
Newsletter Subscription & Product Reviews
When you subscribe to our newsletters, Get Well Natural will ask you for contact information (your name and email address). When you sign up for our newsletters we use your this contact information to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, Get Well Natural will not disclose any information that would allow others to contact you. Your information will be used for no other purpose than to allow you to submit product reviews.
This web site is not intended for use by children under the age of 13 and Get Well Natural does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make every possible effort to delete such information from our database.
From time to time, Get Well Natural may collect general, Non-personal, statistical information about the use of our web site, such as how many visitors visit a specific page on the site, how long they stay on that page and which hyperlinks, if any, they "click".
We collect this information through the use of "cookies", which are discussed in greater detail below. We collect this information in order to determine which areas of the web site are most popular and to enhance the effectiveness of the site for visitors.
We may group this information into aggregate visitor data in order to describe the use of the web site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request.
Get Well Natural may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate information is in no way tied to your personal information, including your email address.
Our web site uses a standard technology called "cookies". A cookie is a tiny element of data that our web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our web site where you are prompted to log in or that are customizable require that you accept cookies.
If you have registered with our web site, these cookies may let us know who you are and are necessary to access your account information. Cookies are required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. Cookies also will provide us and our Service Providers with information that we will use to personalize our web site in accordance with your preferences.
You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our web site, you will limit the functionality we can provide when you visit our web site.
Legal Disclosures of Personal Information
Get Well Natural will only provide customers' Personal Information to law enforcement officials if required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us. Visitors who use our web site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our web site, you consent to the transfer, processing and use of your information outside your country.
Our Privacy Statement and Outside Links
Privacy Statement Modifications
From time to time we may alter or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back from time to time. We also may post a notice on our web site or send an email describing the changes.
If you have any questions about our handling of your Personal Information, please contact us at Get Well Natural, Customer Service, P.O. Box 27740, Las Vegas, NV 89126. You may call us toll-free at 1-888-522-HERB (4372). Or, to contact us via email, put "Attention: Privacy Manager" and send to [email protected].